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June 01, 2010

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Dan Warner's Wild Ride: He's Been Up and Down and Over and Out But Know One Thing - He's Still in the Race (and He Plans to Win)

By Ron Jackson 

In his classic song "That's Life" Frank Sinatra sang, "I've been a puppet, a pauper, a pirate, a poet, a pawn and a king. I've been up and down and over and out and I know one thing: each time I find myself flat on my face, I pick myself up and get back in the race." The 49 words in that verse are Dan Warner's life in a nutshell, but we have the entire previously untold story here.

Over the past eight years Dan Warner has become one the best known and most highly respected executives in the domain industry. Warner started making major waves midway through 2002, almost immediately after he joined Brisbane, Australia based Dark Blue Sea (a company founded by industry pioneer Dean Shannon) as the company's Chief Operating Officer. 

Soon after Warner came on board the company acquired the Fabulous.com domain name and used it to launch an ICANN accredited registrar that, through a combination of low prices, great service and a slick, easy to use interface, quickly became a popular choice among professional domain owners and DBS's most widely recognized division. 

 

 

Dan Warner
CEO, DomainAdvertising.com

Fabulous soon expanded into other services including domain parking, aftermarket sales and even the staging of a T.R.A.F.F.I.C. conference on Australia's Gold Coast in 2008. Warner's innovative ideas (often expressed in industry white papers) and colorful presence (which perfectly reflected the "fabulous" name) made him one of the most sought after speakers on the domain conference circuit. That raised the profile of both Fabulous.com and Warner even higher. 

Because he was so closely identified with Fabulous.com it came as a shock to many when, after seven years in the saddle, he left Dark Blue Sea last summer. Warner's sabbatical was a short one though. In November Directi enlisted Warner to run their new DomainAdvertising.com traffic monetization unit as its CEO. Within weeks Warner was back on the show circuit, joining me on the panel for the first business session at the T.R.A.F.F.I.C. Las Vegas conference in January. He wil be a featured speaker again at the T.R.A.F.F.I.C. Vancouver conference coming up June 8-10 in Canada

The domain industry's version of Crocodile 
Dundee
- Dan Warner has experienced both
adventures and misadventures in his life.

While most of our readers know Warner by name and many know him personally, very few know about the remarkably circuitous route that led the transplanted American to Australia and eventually to a  leadership role in an industry that seems tailor made for his talents. 

We're going to take you along on Warner's wild ride through a hitch in the Navy, stints as a carpenter, a paramedic, a fireman, a software developer and a pharmaceutical salesman - as well as traumatic experiences that included a near fatal accident and a thieving CFO who wound up in jail after destroying Warner's multi-million dollar company and leaving Warner flat broke. Whew! You might want to buckle your seatbelt for this one.

It has often been said that the most successful people in the domain business know at least a little about a lot of different things. The theory is that people like that are able to spot good domains names in a far wider variety of categories than those who have traveled a more 

linear path. Warner's background, combined with his voracious appetite for reading and a proven track record make him Exhibit A for anyone wanting to advance that argument.

Warner's story starts on July 15, 1966, the day he was born in Cocoa Beach, Florida to proud parents Joseph and Jacqueline Warner. Dan, the family's third child, was a "space baby." His dad was a NASA manager working on the Gemini program at nearby Cape Canaveral while Jacqueline stayed home to take care of the house and kids.

"I grew up in a place and age where anything was possible – including going to the moon," Warner said. "My father had an MBA back in the 60s from the University of Iowa, which at that time was unheard of.  He was energetic, entrepreneurial, and constantly reminded me that I could be anything I wanted to be."

That didn't mean that Warner was born with a silver spoon in his mouth - far from it. "My first home was a trailer in a trailer park," Warner recalled. "Housing was difficult to find and my father was moved around a lot in NASA, so trailers made sense even though, as small as I was, I remember it being a fairly tight squeeze for a family of five."  

Even after his father left NASA the family stayed on the move and Dan eventually found himself living about as far away from Florida as you could get without leaving the country altogether. "I must have lived in more than 10 states – finally settling in Alaska of all places," Warner said. "My father worked there on the pipeline as an electrician. Tradesmen working on the pipeline made more money than most jobs in the United States at that time so he took the job and worked 60/10s - 60 hours a week, ten weeks at a time, with sub zero temperatures in the Alaskan tundra."

"My early childhood memories of the gypsy lifestyle were probably what 

led to my tendency to live and travel throughout the world.  I’m currently a dual citizen of both the United States and Australia, and have lived in Australia now for almost 20 years.  I average around six international trips each year," Warned noted. "The second outcome of my father’s example of over working himself – created a self determined drive to work smarter, not harder, and try to live a balanced life at the same time.  I think I am reasonably good at the first and horrible at the last," Warner mused.

As a domain industry executive, Warner has taken a more "academic" approach to defining and solving problems than most if not all of his peers. That is something few of his high school teachers would have ever predicted.

Warner's high school in Anchorage, Alaska

"In my early years my academic achievements were slight," Warner admitted. "I was frustrated and barely passed my classes.  Just about the time I settled in at a school it was time to move again. In high school (at Anthony J. Dimond High in Anchorage, Alaska) I received “A’s” on the tests but failed to do the daily work. I just didn’t see the point of continually repeating the same problems once you learned the concepts."

There were some things that captured Warner's attention though. "My five major interests were medicine, computers, martial arts, travel, and cooking – a strange combination," Warner agreed. He credited his introduction to computers to being in the right place at the right time. "Alaska 

was rich with tax dollars and they spent a great deal on hiring teachers and supplying the schools with the best of everything - one of which was a computer lab with 30 computers at a time when few schools had them. I took classes in some basic programming, and traded computer games with friends," he recalled.

Though Warner said he spent a lot of time in his teen years driving fast cars, chasing girls and trying to be "cool" (and not necessarily excelling at any of those pursuits) that period of his life also set him on the course he has been on ever since. "I started my first business at 16," Warner said. "Daniel’s Catering was featured in the local paper and made almost $20,000 in the first month of trading during Christmas. A monster was born – business junky extraordinaire! The first thing I did was to go out and blow all my money on a bright red sports car. Fiscal responsibility and 16 don’t really go together," Warner laughed. 

Even so, Warner's entrepreneurial acumen was soon recognized as he was elected State Vice President of a business club called the Office Education Association. "It sounds fairly nerdy and it was," Warner said. "The main reason I joined it was they traveled interstate several times a year, and it was 99% girls. You can decide what my primary driver was! However I 

Warner began devouring business 
books as a teenager. Donald Trump's 
The Art of the Deal was his favorite.

did learn how to touch type, an uncommon skill then for a boy." Warner also started reading business books. "I’m sad to say it but my favorite one was Donald Trump’s The Art of the Deal."

Business wasn't the only area where Warner was starting to kick butt. "I managed to get my black belt in Kempo and at 18 was the Alaska heavyweight kickboxing champion for a very short period of time." That was quite an accomplishment, but Warner found that there was also a downside. "I learned quickly that even when you win, you still got the tar kicked out of you" Warner smiled. "It was a short lived career in full contact, but I did compete extensively in semi-contact martial arts tournaments after that."

In 1983 Warner finished high school early but his grade point average was undistinguished at 2.00. The next year things changed when he entered community college and found an atmosphere that suited him far better. "I finished those two years with a 3.00 average - markedly better than high school where I couldn’t seek out my own subjects of interest. In college daily work wasn’t required either," Warner said.

Though things were starting to click on the academic front, a stronger urge sent Warner off in a different direction. "I was 18 at the time and I decided that I should join the Navy and see the world," Warner said. In 1986 he was sent to boot camp in San Diego where, after swimming well in trials, he was selected for a prestigious position with the Navy's Rescue Swimmers. "This was basically jumping out of helicopters into the water trying my best to look like Kevin Costner," Warner said. Unfortunately, a major snafu cut his tenure as an action hero short.

Navy Rescue Swimmer's helicopter

Though he was considered a rescue swimming specialist, the Navy also required that specialists have a separate primary occupation rating earned through an "A" school - a requirement the brass somehow forgot about. By the time the oversight was spotted the only ratings available on such short notice were quartermaster and boatswains mate - both seafarers ratings, neither of which allowed him to be a rescue swimmer. A frustrated Warner, who had been slated to go to the Anti Submarine Warfare Operator school, saw his slot go to someone else while the Navy tried to figure out what to do.

"I was caught between a rock and military administration," Warner said. "They offered me a full honorable discharge and $24,768 if I wanted to leave the Navy with an option to return nine months later to a rating that would allow me to be a rescue swimmer. Instead I decided to jump out of the helicopter and back into university and business, leaving the Navy and government bureaucracy for good." 

Warner returned to Alaska and soon after decided it was time for another change of scenery. He made his way to Seattle, a city that would serve as his home base for the next six years.

Warner now had to pay his own way through his final years of college. To get the money he decided to learn a trade and wound up becoming a union journeyman carpenter. "This paid well and gave me a backup trade to fall back on. It also led to founding my second real company “DSW Contractors” - a business that allowed me to bill my clients contractor rates rather than as a tradesmen," Warner said.

"During these years I became involved with 

the volunteer fire department and eventually became certified as an Emergency Medical Technician and Fireman," Warner recalled. While volunteering as a firemen Warner found he loved having the opportunity to help people and his superiors loved a special quality he demonstrated - the ability to keep his head in emergency situations.

"We ran into burning buildings when everyone else was running out - as they say in the business, “putting wet stuff on the hot stuff," Warner said. "We peeled people out of cars with rescue tools at 3 in the morning, and dealt with a lot of people's heart attacks." His continued exposure to emergency medicine awaked a new desire in Warner - he wanted to become a doctor, an emergency medical specialist to be exact.  

Toward that end, Warner divided his time between his contractors business, fire training and part-time college classes. When he had accumulated enough credits to enter his senior year of college, Warner gave up the business and enrolled full time at Central Washington University. He 

pursued a double major  in Paramedicine and Zoology (Human Anatomy & Physiology) – the recommended pre-medicine degree. Warner, who also picked up minors in business, chemistry and psychology, boosted his GPA again and went on to graduate with a 3.3 average, leaving CWU intent on moving on to medical school.

"After I finished at CWU I stacked up all the books I had read," Warner said. "They measured well over my head, close to eight feet tall. I had already forgotten well more than I would remember, but I did take away the repetitive mental exercise and the fundamental processes that were required to create positive outcomes as well as the ability to self-learn effectively and efficiently."

"While walking through the student union building as I was just about to graduate in 1993, there was a foreign exchange program set up at a booth. A nice looking girl asked me if I had ever been to Australia, and would I like to study there for awhile? As it usually takes a year to be accepted into a medical school, I took up their offer to join a post graduate exchange program with an Australian university," Warner said, adding " I have been in Australia ever since!"

"After I had moved to study in Australia I faced the tremendous conflict of falling in love – with a country. Australia is the most phenomenal place on earth.  I have traveled extensively before and since that time and I still believe Australia is unequalled in beauty and lifestyle."

"The conflict that arose out of this was that in Australia becoming a doctor was an undergraduate degree which lasted six years. At the time I arrived, the country was in a transitional period of upgrading medical study to become a graduate program. The first graduate positions for medical school weren’t to begin for four years. Also, with a largely socialized medical system, doctors were typically paid less than $100,000 a year and foreign medical degrees were strongly scrutinized. The cost of foreign study was monetarily prohibitive if my intention was to return to Australia. The result was that if I were to stay in Australia I needed to choose another career (at least for the next four years), or leave Australia permanently," Warner said.

Given his love of the country, the latter was not an option, so Warner had to plot a new 

When Warner saw Australia it was 
love at first site. This is Noosa Beach 
where he now has a vacation home.

direction for his career but that course also left him facing unexpected roadblocks. "It might come as a surprise to many Americans, but Australia and many European countries do not recognize a significant amount of education and training from the USA," Warner said. "My degree in Zoology was recognized but didn’t qualify me for any particular career. My degree in Paramedicine wasn’t recognized as qualification for emergency medicine in Australia."

"Australian Paramedics were only allowed to administer the equivalent of aspirin, nitroglycerin, and little else – they were glorified ambulance drivers. Paramedics, where I had trained in Seattle, were qualified to administer 64 different drugs in the field, did arterial lines, and performed occasionally surgical procedures.  I was not going to be allowed to perform any form of emergency medicine in Australia until I became a qualified doctor. Even my qualification as a journeyman carpenter wasn’t recognized.  If I was to perform any trade in Australia I would have to start from the beginning."

The solution to Warner's problem would be returning to his entrepreneurial roots. "I looked at my life, studies, experiences and interests and found the interim solution there - my lifelong interest in computers," he said. Warner decided to start a new company, Wild World Software, whose first product was a screensaver slideshow of Australian wildlife which was sold to tourists for $29.95. "We sold thousands," Warner recalled. "I also learned that at that point in time distributors controlled the flow of money for software producers and had a way of extracting most of the profit for themselves.  Distributors required software vendors to ship them enough stock to last for six months, which they wouldn’t pay for until after the six months had passed. Plus, they had the right to return all of the stock and made you pay the freight! They had a fully stacked deck."

Warner continued, "These distributors didn’t realize that their time was running out.  Something new was coming.  A global distribution mechanism that could change everything – the Internet. The problem was that the internet wasn’t commercial yet."

With the web still in its infancy, Warner, tired of living like a student and scrounging for business capital, listened to a friend who encouraged him to get a job with a pharmaceutical company. "I had the right credentials to communicate effectively with doctors and became a representative for Abbott Labs," Warner said. "This gave me a lesson in two important things; 

the nature of corporate business and the importance of cash flow. I did well with Abbott. I had one of the most successful territories in the country and managed to do my work in less than 20 hours a week." 

Warner's performance earned him an opportunity to become a higher paid specialist in surgical anesthetics, a position that had him based in Sydney for a couple of years. There he found himself in the wrong place at the wrong time - a misfortune that almost cost him his life.

Coming Up on Page 2:

  • While trying to walk across a Sydney street in broad daylight, Dan Warner is seriously injured when a car traveling at full speed slams into him from behind. 

  • Warner launches a new company that grows to $50 million in value only to see a crooked CFO destroy the business before being caught and sent to prison.

  • Finding himself broke and forced to start all over again, Warner gets a new start at Dark Blue Sea and builds a domain industry powerhouse at Fabulous.com.

Continue to Page 2

*****

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