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The Lowdown
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Dec. 18, 2008 Post
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Here's the The
Lowdown from DNJournal.com! Updated
daily to fill you in on the latest buzz going
around the domain name industry!
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Compiled
by Ron Jackson
(DN Journal Editor/Publisher) |
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If you missed yesterday's GoDaddy Radio Show
featuring GoDaddy Founder and CEO Bob Parsons
chatting with Domain
Name Wire's Andrew Allemann the program is available
for
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replay
on the GoDaddy
Radio home page. Parsons invited Allemann
to come on the program to talk about articles Andrew
posted at DNW that were critical of GoDaddy. Those articles
prompted Parsons to order a couple of major changes at
the company including a rollback in starting bid
prices for high traffic domains at GoDaddy's
aftermarket auction site, TDNAM.com and a
decision to shut down a domain warehousing subsidiary
called Standard Tactics.
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I
thought Allemann and Parsons both came off
very well in what turned out to be a cordial
information-rich discussion. Most corporate
CEOs automatically become defensive in the
face of |
criticism
and seek to demonize their critics. Parsons'
response was the exact opposite. He welcomed
Allemann's critiques and said hearing
unbiased outside opinions like that are
invaluable in helping the company fix things
that aren't being done right. Allemann
came to the discussion very well prepared
and brought up a number of other questions
about GoDaddy policies that elicited answers
from Parsons that produced a lot of insight
into the company's reasoning. Knowing Andrew
and being a fan of his work, I knew he would be up
to the occasion and he certainly was. Though
GoDaddy has been called out on more that one
issue this year their customers obviously
feel they are doing a lot of things right.
They are the world's biggest registrar and
now command 46% of the new
registration |
Andrew
Allemann
DomainNameWire.com |
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market.
Though the private company doesn't release
exact figures Parsons said their sales
topped $250 million this year and
were in the neighborhood of $500 million. |
When
you reach those kinds of dizzying heights it is easy to
become arrogant and think that you know it all. To
his credit Parsons, who was featured in a 2004 DN
Journal Cover
Story, still comes across as a regular
guy who, despite amazing entrepreneurial success,
has managed to keep both feet on the ground and his ears
open to new ideas. Kudos to both men on a good
show.
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Sedo's
Martin Osusky |
While
we are handing out compliments, Sedo
deserves one as well. The aftermarket giant announced
Wednesday that
it has received an A+ rating from the
Better Business Bureau (BBB).
The A+ grade is the highest the BBB
awards and it represents the
organization’s belief that Sedo is
operating in a trustworthy manner and will
make a good faith effort to resolve any
customer concerns.
Sedo's
Director of Customer Relations Martin
Osusky said, "This A+ rating
reflects the knowledge, patience and
commitment of Sedo’s Customer Support
Team. I’m proud to see Sedo being
recognized and rewarded for the level of
dedication we provide to our customers every
day.” You can see
Sedo’s Better Business Bureau profile here.
(Posted
Dec.
18, 2008) |
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