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The Lowdown



Feb. 16, 2009 Post

Here's the The Lowdown from DNJournal.com! Updated daily to fill you in on the latest buzz going around the domain name industry!

Compiled by Ron Jackson
(DN Journal Editor/Publisher)
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New information from Webvisible and Nielsen shows that there is still a great opportunity for domain owners to profit from an enormous untapped pool of small business end users. MediaPost's Jack Loechner broke down the research results in an article titled

Small Business Not Keeping Up With Online Presence that was published Friday. In a nutshell, the research showed that even though small business owners prefer the Internet, by far, over any other medium when they personally search for information on local companies - only 44% of those same business owners have a website of their own! What's more, they spend less than 10% of their ad budgets online even though that is where they go themselves for business information!

In other words they are utterly clueless about how to get online and market their businesses to the countless potential customers who, like the business owners themselves, turn to the Internet first. That is a huge disconnect and sooner or later, in order to survive, they are going to have to stake out an online presence for themselves.  

The survey found that among business owners and consumers the most popular ways to find information about local providers of products and services were as follows (respondents checked off every source that they used):

  • 82% use search engines

  • 57% use Yellow Pages directories.

  • 53% use local newspapers

  • 49% use Internet Yellow Pages

  • 49% use TV

  • 38% use direct mail

  • 32% White Pages directories

Of those surveyed, 50% said search engines were the first place they looked when seeking a local business, while less than half that number, only 24%, chose the Yellow Pages directories. What's more all of the traditional sources are losing market share year after year as the web takes over. Webvisible found that online search and e-mail newsletters are the only forms of  media that are growing among consumers who wish to locate local products or services.

I have to admit I am stunned by the survey results. When I was in the retail music business I had a website up in 1997 and it played a crucial role in making that brick and mortar business profitable. I can hardly fathom that 12 years later more than half of similar small businesses still don't have a website - even though that is how the vast majority of their potential customers now look for products and services. What could these business owners possibly be thinking?!

Having said that, my own sales results 

indicate that more and more small businesses are finally starting to see the light. Despite the meltdown in the general economy I have made more domain sales to small business end users over the past 12 months than ever before and thus far in 2009 there has been no sign that demand at the low to medium end of the market occupied by small business end users is drying up. If anything the current severe recession should force the 56% of them that still have no online presence, to get moving before it is too late
(Posted Feb. 16, 2009)


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